General FAQ

A: Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.

Estimated delivery time is dependent on the following factors

The Seller offering the product

Product's availability with the Seller

The destination to which you want the order shipped to and geographical location of the Seller

‘In Stock'

For items listed as "In Stock", Sellers will mention the delivery time based on your location pincode (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.

'Available'

The Seller might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.

'Preorder' or 'Forthcoming'

Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of it's official release launch and will reach you in 2 to 6 business days. The Preorder duration varies from item to item. Once known, release time and date is mentioned. (Eg. 5th May, August 3rd week)

'Back In Stock Soon'

The item is popular and is sold out. You can however 'book' an order for the product and it will be shipped according to the timelines mentioned by the Seller.

'Temporarily Unavailable'

The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the 'Notify Me' feature to know when it is available for purchase.

'Out of Stock'

Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.

'Permanently Discontinued'

This product is no longer available because it is obsolete and/or its production has been discontinued.

A: Yes, please contact us for more information about international delivery and exchange rates.

A: HaRiMau Globaltech Sdn. Bhd. is sub company of TheViko International Sdn. Bhd. and we are using TheViko Pay as our payment gateway.

A: We are assigned Hassle-Free Mobile (M) S/B as our authorized warranty center, you can delivery your phone to below address along your details.

Hassle-Free Mobile (M) S/B,

No.18 (1st.FLOOR) Jalan Indah 23,

Taman Cheras Indah 56100

Kuala Lumpur.